Google My Business tests a messaging feature to chat with your customers

New pilot feature in Google My Business lets you do live chat with your customers directly from the Google search results. The post Google My Business tests a messaging feature to chat with your customers appeared first on Search Engine Land.

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Upcoming webcast: “Mapping the Value of Your Customer’s Experience”

The always-on, multiple-device consumer has changed all the rules of customer engagement. The customer journey is no longer a well-defined path, as consumers and buyers complete most of their journeys before making a purchase. How can brands create the best experience to capture today’s new…

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How New & Existing Customers Interact With Your Paid Search Ads Differently

Columnist Andy Taylor shares data from Merkle|RKG that illustrates how users behave when clicking on ads and how they evaluate ad choices on a SERP. The post How New & Existing Customers Interact With Your Paid Search Ads Differently appeared first on Search Engine Land.

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Using Paid Search To Bring Customers In-Store

With the holidays quickly approaching, what better time than the present to look for ways to increase foot traffic to your stores? Columnist Amy Bishop shows how to leverage geography & intent, audiences and your web experience to drive more in-store traffic. The post Using Paid Search To…

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Bing Ads Academy Launches To Offer Premium Customers In-Person And Online Training

Content is aimed at helping customers both sell and manage Bing Ads more effectively. The post Bing Ads Academy Launches To Offer Premium Customers In-Person And Online Training appeared first on Search Engine Land.

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SearchCap: Making Your Website Evergreen, Bing Upgrades Safe Search & No More Credit Cards For Adwords Customers

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. The post SearchCap: Making Your Website Evergreen, Bing Upgrades Safe Search & No More Credit Cards For Adwords Customers appeared first on Search Engine Land.

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Goodbye Frequent Flyer Miles: Google Saying No Credit Cards For Large AdWords Customers

Large Customer Sales accounts will be transitioned to invoicing. The post Goodbye Frequent Flyer Miles: Google Saying No Credit Cards For Large AdWords Customers appeared first on Search Engine Land.

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Halloween Webcast: Vanishing Customers? Usability Analysis Can Help

Trick or Treat! On Thursday, October 31, at 1 PM EDT, Digital Marketing Depot will host a webcast featuring Elisabeth Osmeloski, Search Engine Land’s Director of Audience Development; Ginny Marvin of Marketing Land, and John Dawes of TeaLeaf Technology, Inc. The topic? How to figure out why…

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Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing