Video: A chat with Greg Sterling, longtime writer on mobile, local and search technology trends for Search Engine Land

Enjoy the chat I had with Greg Sterling about his background as a lawyer and his journey as a search industry expert.

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Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing

Chat rate is the new CTR for AdWords message extensions

Google is rolling out message reporting metrics in the next few weeks for the US, the UK, Canada and other countries. The post Chat rate is the new CTR for AdWords message extensions appeared first on Search Engine Land.

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Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing

Google My Business tests a messaging feature to chat with your customers

New pilot feature in Google My Business lets you do live chat with your customers directly from the Google search results. The post Google My Business tests a messaging feature to chat with your customers appeared first on Search Engine Land.

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Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing

Google Search Tests “Chat” Button In Local Business Box

Google is testing showing a live chat button in the local search box within the web search results for some businesses. The post Google Search Tests “Chat” Button In Local Business Box appeared first on Search Engine Land.

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Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing

SearchCap: Google Business Photos & Chat, AdWords Spring Cleaning & Google Unwanted Downloads

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. The post SearchCap: Google Business Photos & Chat, AdWords Spring Cleaning & Google Unwanted Downloads appeared first on Search Engine Land.

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Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing

Bing Ads Launches Live Chat Support And Industry Insights Portal With Research, Case Studies

Today, the Bing Ads team announced the launch of live chat support and a new industry insights portal. Live Chat will be available at all hours every day of the week for in its English-language markets. Customers can use Live Chat to ask questions about campaign set up, optimization tactics,…

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Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing