COVID-19 checklist for businesses: How to manage your online presence and keep customers updated in a time of crisis

Use your local business profiles, website and Schema markup to provide the latest information to those searching for your business.

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Good guides gone bad: How Google’s ‘Local Guides’ program fails businesses and consumers

Columnist Jamie Pitman talks to some of the leading figures in local search to find out what went wrong with the Local Guides program, and if enough steps are being taken to fix it.

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Searching for facts, directions, local businesses are top digital assistant use cases, says survey

Smart speaker ownership jumped from 23 percent to 45 percent of respondents since last year’s survey from Microsoft.

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